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Why can thermostatic shower set water heaters only have hot or cold water?

Why can thermostatic shower set water heaters only have hot or cold water?

Update Time:2021-01-16
It is possible that the balancing spool of the shower mixer set is stuck due to non-use. Replace the shower system set cartridge to correct this situation. To prevent future issues, use the faucet at least once a week.
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